user 76192

About user 76192

  • Academic Level Phd
  • Age 28 - 32 Years
  • Salary 1000
  • Gender Male
  • Industry Wholesale and Retail

Description

A conscientious professional student with extensive experience in customer service, sales, brand management, training and development roles, currently seeking a new position as an Intern/Trainee. A highly organized and efficient person, whose thorough and precise approach to projects has yielded excellent results.

Skills

Education

  • 2022
    Royal Agricultural University

    PhD in Agriculture

    Carrying out extensive research in agricultural and environmental sustainability.

  • 2015
    University of Reading

    MSc Agricultural Economics

    Relevant Modules include Advanced Marketing, Econometric, Market and Trade Analysis, Policy Analysis, Resource and Environmental Economics. Graduated with a Merit Class(2.1 equivalent)

  • 2012
    Kano University of Science and Technology, Wudil

    Bsc Agricultural Economics

    Relevant modules include Agricultural Markets and Prices, Principles of Agricultural Economics, Production Economics, Statistics. Graduated with a 2.1

Experience

  • 2019 - Present
    Tesco

    Customer Assistant

    • Providing customers with the finest shopping journey. • Making sure customers are always able to get the products they need. • Getting customers excited by our promotions and find our aisles welcoming. • Ensuring that customers have a slick and speedy checkout experience. • Guaranteeing that customers leave our store feeling valued and satisfied.

  • 2018 - 2019
    Fidelity Bank Plc

    Customer Service Representative

    • Interacted with and engaged customers to understand and meet their financial needs. • Maintained customer relationship by resolving customer issues. • Processed customer forms, applications, and requests. • Kept records of customer interactions, transactions, comments and complaints. • Ensured customer satisfaction and provided professional customer support. • Provided feedback on the efficiency of the customer service process. • Trained a team of junior customer service representatives.

Expertise

Customer Service, Sales, Marketing, Brand Ambassador, Administrative tasks

Portfolio

Honors & awards