Trainer/Customer Care/Sales Executive – Nothern Ireland, UK

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Job Detail

  • Career Level Staff
  • Experience Fresh
  • Gender Any
  • Industry Information Technology
  • Qualifications Diploma
  • Email

Job Description

Responsibilities – (Key Areas)

  • Deliver effective, engaging training sessions with customers both on-site and via webinars
  • Provide customers with quotations and terms of sale
  • Understand the market and buying trends
  • Represent Aerona at trade exhibitions and events
  • Identify potential partners, new markets and business opportunities
  • To ensure adherence to agreed project time scales and deliverables
  • To provide regular project status updates as and when required
  • To develop professional relationships with customers that identify requirements and ensure swift delivery and high satisfaction
  • To provide ongoing support to customers
  • To participate in aspects of the sales & marketing cycle as and when required
  • Developing training materials

Organising educational seminars and events

Manage customer expectations and provide first line customer care
Job Requirements – (Knowledge, Skills, Experience)
Required Skills

  • Minimum 3 years proven sales and or training experience
  • Excellent interpersonal skills and professional manner
  • Excellent customer facing and customer service skills
  • Excellent written and oral presentation skills
  • Customer training skills
  • Ability to identify target clients
  • Ability to develop new B2B relationships
  • B2B relationship management experience
  • Committed to quality
  • Ability to write proposals
  • Self-motivated with a positive ‘can-do’ attitude
  • Self-disciplined and capable of working under pressure
  • Flexible and able to work effectively on customer sites
  • The ability to work quickly, under pressure and to deadlines
  • A full, clean driving licence is also required.

The following skills would also be an advantage, but are not essential:

  • Experience delivering training for cloud applications, healthcare management or patient centric applications
  • Experience arranging seminars and customer centric events
  • Experience in the Dental/Healthcare sector

Soft Skills:

  • Strong attention to detail
  • Desire to build close working relationships with colleagues
  • Interest in new technologies
  • Balanced blend of fun/professionalism

Please send CV to [email protected]

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