Project Manager – Real Time Payments – Level 5

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Job Detail

  • Career Level Managerial
  • Experience 5 Years +
  • Gender Any
  • Qualifications Bachelor Degree

Job Description

What we expect of you, day to day.


  • Successful candidate will be responsible for:
    • Setting up and running the global Real-Time Payments PMO and Business Operations function
    • Leading regional and local market teams to ensure consistency from global to local on all responsibilities
    • Setting, tracking and reporting on delivery timelines for:
      • Implementation and upgrade projects with external clients
      • Internal development and testing of RTP related capabilities
    • Coordinating the intersection and communication with internal functional stakeholders, such as Technology, Client Support Services, Finance, etc
  • Key business operations responsibilities will be to develop and operate the processes and systems that enable efficient tracking, reporting, and follow up with a broad cross-functional team.  This role requires the roll-up at the global level as well as leading the regional and local implementation of the same, including:
    • Business / strategy contributions
    • Market capability requirements
    • Performance tracking against market, regional and enterprise goals
    • Sales pipeline / Business development
    • Implementation – across all partner types
    • Product development (Close coordination with the Platform & Solutions team)
    • Operations – e.g., covering waivers, cross border, etc.
    • Interaction with Communications and Marketing for internal and external messaging
  • Additional key work outputs and accountabilities include:
    • Leading the identification and development of key project objectives, milestones, dependencies and success criteria in collaboration with the project sponsor and other stakeholders.
    • Ensuring risks are accounted for and that an appropriate risk management process is in place and followed appropriately by the project team.
    • Manages the project board, ensuring all stakeholders are kept up-to-date on the progress of the project, potential risks and delays, budget concerns, etc.
    • Briefs the project sponsor prior to board meetings and accompanies the project sponsor to board meetings as required.
    • Anticipates issues and delays that may occur during the project and puts contingency plans in place as appropriate.
    • Works with senior technical project and program management colleagues to understand key delivery dependencies and to ensure that projects are consistent with broader program objectives and timelines.
    • Responds to issues, challenges and concerns that arise during the project, challenging and pushing back as required.
    • Manages the relationship with both internal and external senior stakeholders, escalating to the Program Manager and/or the Portfolio director only in the most complex situations.
    • Acts as an escalation point for Project Managers and Project Coordinators.
    • Responsible for managing projects / project teams and developing plans and schedules to drive deliverables to on time and on budget delivery.

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