Recovery Worker – Complex Needs Service

Fixed Term British Heroes in Hospital/ Nursing/ Healthcare
  • Welwyn Garden City, UK View on Map
  • Post Date: January 11, 2021
  • Salary: £19,226.00 - £19,226.00 / Yearly
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Job Detail

  • Proposed Salary £19,226
  • Career Level Managerial
  • Experience Less Than 1 Year
  • Gender Any
  • Industry Healthcare
  • Qualifications Associate Degree
  • Email

Job Description

Job Introduction

At Turning Point, we support people across England with mental health issues. As a Recovery Worker, you’ll make a real difference to their lives as you introduce them to the personal, flexible and realistic support they need to improve the quality of their lives in their communities. Passionate about people, you’ll enjoy the scope and support to enhance your own life and career too, as you gain the experience, training and education you need to progress in your career with us.

Working in partnership with Herts Young Homeless and Hertfordshire Mind Network, Hertfordshire Complex Needs Service provides community support to adults of working age who are recovering from mental health issues, and additional complex needs including substance misuse, housing issues, and learning disabilities.

We also provide support directly to carers. We visit people in their own homes or meet at community locations across the area and working together, we design a support package with goals that evolve with people’s changing needs and wishes. We offer high quality support, to help people take control, improve the quality of their lives and face the future with confidence. No matter how complex a person’s needs, whether they’ve tried support services or not in the past, we can provide person-centred support that helps individuals decrease isolation, increase independence, learn new skills, integrate into the community and make the most of every new opportunity.

The typical working hours for this role are Monday to Friday 9am – 5pm.

Having a driving licence and access to a car is essential.

Role Responsibility

The key accountabilities  of the role are:

  • developing, in consultation with Service Users, flexible and realistic support packages/person centred plans within agreed guidelines or service models.
  • ensuring that a collaborative approach is used, with effective communication links with external professional groups e.g. GPs, Social Services, etc. and to work as an effective member of any multi-disciplinary team.
  • ensuring record keeping is maintained to the required standard at all times and contributing to service monitoring requirements.
  • undertaking responsibility for clinical risk and needs assessment and the formation and implementation of risk management plans.
  • assisting in the development and implementation of service record keeping, procedures and policies.


  • level 3 NVQ in social care
  • completion of a relevant degree
  • good understanding of mental health /complex needs and impact on wellbeing

Attached Files

Required skills

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