Technical Writer

Permanent Britvic in Supervision/ Quality Control Email Job
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Job Detail

  • Career Level Officer
  • Experience 2 Years
  • Gender Any
  • Qualifications Bachelor's Degree

Job Description

Job Summary

This position is responsible for the development and maintenance of sales operations functions focusing primarily materials that would be used to train new and existing group marketing sales representatives. This includes research, design, writing, editing, development and maintenance of the documentation. The Analyst will use several methods to obtain the information needed to write the procedures including interviewing subject matter experts and facilitating workgroups.


This position interfaces primarily with departments related to Sales Operations and/or Regional Sales Management within the enterprise but may also work with many other departments within the company. The incumbent’s principal contacts within the enterprise are as follows:

Sales Operations & Market Intelligence
Regional Sales Managers
Small and Large Group Sales Representatives
Other divisions related to sales operations or processes
Skills, Knowledge & Abilities

Excellent technical writing, editing, and grammatical skills.
Strong research skills.
Strong computer skills in Microsoft Office, particularly Excel, Word and PowerPoint
Strong time management, planning and organization skills.
Strong project management skills and the ability to serve in the role of an effective project team member and/or project leader.
Excellent interpersonal skills a service mentality.
Ability to effectively facilitate a workgroup or meeting.
Ability to interview individuals as subject matter experts.
Ability to communicate in a clear manner, both orally and in writing.
Ability to establish goals and objectives and plan methods to achieve these goals.
Ability to analyze a problem and develop a solution.
Ability to work independently with little or no supervision.
Ability to work in teams, both as a team member and as a team leader.
Salary: Dependent on experience.

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